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Patient Focus Africa

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 There is a strict NO RETURN policy on all consumables, including but not limited to:

  • A1CNow
  • Cotinine Detect
  • PTS Test Panels
  • Caresens Test Strips
  • Hemocue Test Strips
  • Urine Test Strips

PFA adheres to the conditions of the Consumer Protection Act. Each return request will be individually evaluated based on CPA (Consumer Protection Act) legislation.

A refund or credit will be processed  based on the outcome of the evaluation .

Warranty Replacement

All our products have an individual warranty period and can/will be replaced if the product meets warranty replacement  requirements.