Returns Policy

There is a strict NO RETURN policy on all consumables, including but not limited to:

• A1CNow
• Cotinine Detect
• PTS Test Panels
• Caresens Test Strips
• Hemocue Test Strips
• Urine Test Strips

Returns after 10 days will not be considered . Each return request will be individually evaluated based on CPA (Consumer Protection Act) legislation.

A refund or credit will be processed  based on the outcome of the evaluation .

Warranty Replacement

All our products have an individual warranty period and can/will be replaced if the product meets warranty replacement  requirements.