Returns Policy


There is a strict NO RETURN policy on all test strips, including but not limited to:

  • A1CNow
  • Cotinine Detect
  • PTS Test Panels
  • Caresens Test Strips
  • Hemocue Test Strips
  • Urine Test Strips


A 100% sale or return agreement applies for 90 days from delivery of the initial order excluding all test strips. All products listed are purchased with a clear understanding that all stock, case lots and single units will be returned to the supplier should the product(s) not achieve or maintain a desired rate of sale.


A four-week grace period will be allowed for discounted product(s) to sell through, where after all remaining stock will be uplifted from distribution centers for full credit.


The latest invoiced price will apply for goods being returned for credit and the amount due will be deducted off next payment.

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